REFUND POLICY

For CDs, we do not offer refunds, returns, or exchanges unless the item is defective or damaged upon receipt. Please email us as soon as possible

at nativeguitarjoe@gmail.com with your order number,

a brief description of the problem, and/or a photo of the item’s condition

​

For all Merchandise (T-shirts) offered on our website that are fulfilled through our third party retailers, all returns for damage/defectiveness must be initiated within 30 days of receiving your order. Please email us as soon as possible

at nativeguitarjoe@gmail.com with your order number, a photo of the item/damage, and a brief description.

​

For wrong sizes and returns for any reason other than damage/defectiveness upon receipt, please send us an email within 30 days with your order number, a photo of the item’s condition (if applicable), and a detailed description of the issue and we will try our best to work towards a satisfactory solution.

​

We reserve the right to amend and update this policy at any time. Major Changes in this policy will be highlighted with bold print and/or italics for clarity.

​

If you have any further questions concerning our refunds, returns, or exchanges policy, please don't hesitate to contact us at: nativeguitarjoe@gmail.com with RETURNS in the subject line.